Privacy Policy

Information we process

We process information needed to operate and improve the Service. This may include:

• Account information. If you sign in, our authentication provider, Clerk, processes the account details you provide, such as your identifier and email address. We use the account identifier to associate your credits, saved answers, and account settings with you.
• Problem content. When you ask the extension to solve a problem, it sends the screenshot or image you selected, together with the selected solving mode and language, to our API. We process that material to produce an answer. A signed-in account can also save an answer for sharing.
• Service and device information. We create extension, session, and anti-abuse identifiers, and receive information such as browser extension version, request metadata, and error diagnostics. This helps us secure the Service, apply usage limits, troubleshoot failures, and understand whether features work.
• Payment information. If paid plans are offered, payment details are handled by Stripe. We receive limited subscription and transaction status data needed to provide credits and manage the subscription; we do not store full payment-card numbers.
• Messages you send us. If you contact support or submit feedback, we process the information contained in that message to respond and improve the Service.

How we use information

• Provide, maintain, and secure the Service and generate requested answers.
• Authenticate users, administer credits, and prevent fraud, abuse, and misuse.
• Diagnose errors and measure feature use through product analytics and error reporting.
• Process subscriptions and comply with applicable legal obligations.
• Communicate with you about support requests and important service matters.

Service providers and sharing

We use service providers that process information on our behalf to operate the Service. Depending on the feature you use, these include Clerk for authentication, AI-model and infrastructure providers for processing the problem you submit, Stripe for payments, Amplitude for product analytics, and Sentry for error monitoring. They may process information under their own terms and privacy notices as well as our instructions.

We may also disclose information where reasonably necessary to protect the Service, users, or the public; comply with law; or respond to a valid legal process. We do not sell personal information or use it for cross-context behavioral advertising.

Answers you explicitly choose to share may be accessible to anyone who receives the resulting public link. Please do not share an answer that contains information you do not want others to see.

Cookies and similar technologies

The website and authentication flow use cookies and similar storage technologies to keep a session active, remember browser or extension identifiers, protect the Service, and understand usage. Analytics and error-reporting tools may also use their own identifiers. You can control cookies through your browser settings, but disabling them can prevent sign-in and other features from working properly.

Retention and deletion

We retain information for as long as reasonably needed to provide the Service, maintain account and credit records, resolve disputes, enforce our agreements, and meet legal or security obligations. If you delete your account through the available account controls, we remove associated Service records when the deletion is received by our systems, subject to backups and legally required retention. You may also request access, correction, or deletion by emailing [email protected]. We may need to verify your request before acting on it.

International processing

Our providers may process information in countries other than the one where you live. Those countries may have different data-protection laws. Where required, we use appropriate safeguards for such transfers.

Children’s privacy

Math AI Solver is not directed to children under the age at which they can consent to online services in their location. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child provided us personal information improperly, contact us so we can investigate.

Changes to this Policy

We may update this Policy when the Service or applicable requirements change. We will post the revised version here and update the effective date. Material changes may also be communicated through the Service where appropriate.

Contact

For privacy questions or requests, email [email protected].